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Let me make it clear about client Complaints

Let me make it clear about client Complaints

We would like you to get in touch by if you are unhappy with any aspect of our service:

We shall do our better to resolve your issues by the conclusion for the 3rd working day after getting your issue. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Complete contact information when it comes to Ombudsman are shown below.

Our last response will show you that you have got ultimate recourse into the Financial Ombudsman provider. We are going to enclose their explanatory that is standard leaflet you intend to escalate your grievance for them. You ought to do that within 6 months of this date of our response that is final or might not consider carefully your issue after that time.

Business Information is just a trading name of Elevate Credit Overseas Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is authorised and controlled by the Financial Conduct Authority enrollment quantity 673771.

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